choice leather furniture: sofa, sectional, loveseat, chairs, benches- toronto, 416.781.0107
Testimonials

June 2, 2017

I went to choice leather looking for a couch for my parent's home. We were greeted by Adrian upon arrival. He proceeded to show us the options we were looking at and was very patient in doing so. Adrian walked us through our options and helped us pick the best option. At no time did I feel rushed to make a decision or felt like he was on commission. This is the type of customer service I like to be shown from a store. After taking the time to choose the right sectional for them, my mom decided she needed some more time to think about it.

Two weeks later I contacted Adrian again and came to see him at the store. I was surprised he remembered my name. We went ahead and ordered the sectional.

Fast-forward to six weeks later, the sectional was ready for delivery. Upon arrival, Adrian discovered that perhaps the couch might be too large to go up the stairs. Adrian took his time in figuring out how the couch would go into the house. The first piece went in without much problems. The larger piece got stuck and was not going in. Adrian was very careful to not cause any damage to the couch or the house itself. He ended up having to bring in the couch through the window on the second floor. The new sectional looks amazing and you can't beat this kind of quality.

If you need to buy a good quality couch and want excellent customer service, please go with Choice Leather. It is not the first couch we've purchased from them, and it won't be the last!

Toronto, ON



Company Response

Hi,

Thank you for your kind review.
It wasn't easy to bring in the couch through the window on the second floor!
But we try to do anything to please customers because we are happy only when our customers are pleased.
Thanks.





Dec 22, 2016

My wife and I recently purchased a large sectional for our newly renovated basement. From the first time I spoke with Adrian, I was reassured that purchasing a massive piece of custom furniture from Edmonton, sight-unseen, was something that Choice does and will do. They did not disappoint.
Adrian helped us with details, and didn't seem to be bothered with my constant calling with questions, measurements, styles, etc.  We received fantastic advice (even in retrospect). Adrian and I spoke about our three younger children. For the sake of longevity, Adrian insisted on a more durable leather, rather than a more expensive/softer leather, given the fact the kids will be using it a great deal. Upon arrival, the chosen leather is beautiful just as promised.
I also had a couple pleasant conversations with Tom, and was thanked for the purchase. Tom managed the purchase and shipping details, and seemed very grateful for my business.
The three large sectional pieces were packed with care and it was obvious that the safety of the sofa was a priority. The sofa's arrived exactly as discussed, in showroom condition, and a couple days ahead of schedule.
I will recommend Choice to friends and family, and do my best to reassure them, that the the gentlemen at Choice can make this process easy and enjoyable.
Adrian and Tom, thank you for the absolutely lovely furniture and service.

Edmonton, AB



Company Response

Thank you for your kind review.
For us, it is more important to satisfy our customers than the sale itself.
Especially when somebody from out of town purchase something even without seeing it we feel really grateful for the kind of trust you put in us.  Most of all we are glad we did not disappoint you.
Thank you again.


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Choice leather 115 Miranda Ave Toronto, Ontario, M6B 3W8
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